Help

Your Account

How do I update my account details?

You can update your account details, including your name, company/organisation and email address at your account settings page.

How do I delete my account?

Please contact us and request for your account to be deleted. All of your jobs, events, press releases and research papers will be deleted along with your account details.

Payments

Which payment methods do you accept?

We accept payments made with Visa, MasterCard, and American Express credit/debit cards.

Are my payments secure?

Yes, all payments are secure. Eco-Business uses the latest industry standard encryption for all pages related to accounts, managing your content and payments.

Payments are handled by our payment provider Stripe. By using Stripe we ensure that no sensitive data is ever passed to our servers.

Can I get a refund?

You may get a refund if your content has not yet been approved and published. To request a cancellation refund, contact us with the relevant order number.

Once your content is approved and published, there will be no refund provided.

Review Process

Why is my content reviewed before it is published?

We review all submitted content to make sure that it is accurate and relevant to the Eco-Business community. Our team of editors, writers and community managers provide a fast and professional review of your content.

If we find any issues during the review process that require changes before your content can be published, we will contact you via email.

How long does it take for my content to be reviewed?

We aim to review all submitted content within two working days.

Please refer to the Terms & Conditions for the content review process.

Events

How do I post an event?

To post an event, go to the create an event listing page. You will need to choose from the options and follow the guidelines. Once we have reviewed and published your event, we will notify you via email.

Where will my event be published?

Your event listing will be published on a dedicated, permanent page in the Events section of the Eco-Business news platform.

What's the difference between a standard and featured event listing

Featured event listings enjoy premium positioning throughout our news platform, including for a fixed time on our home page and on all story pages. They are seen by a larger audience and receive further exposure by being included in our global weekly newsletter which reaches more than 90,000 senior decision makers.

Jobs

How do I post a job?

To post a job, go to the create a job listing page. You will need to choose from the options and follow the guidelines. Once we have reviewed and published your job, we will notify you via email.

Where will my job be published?

Your job listing will be published on a dedicated page in the Jobs section of the Eco-Business news platform.

How long will my job be listed for?

All job listings will be published for 30 days from the date the job is published.

Press Releases

How do I post a press release?

To post your press release, go to the create a press release page. You will need to choose from the options and follow the guidelines. Once we have reviewed and published your press release, we will notify you via email.

Where will my press release be published?

Your press release will be published on a dedicated, permanent page in the Press Releases section of the Eco-Business news platform.

Research

How do I post a research paper?

To post your content, go to the create a research paper page. You will need to choose from the options and follow the guidelines. Once we have reviewed and published your press release, we will notify you via email.

Where will my research paper be published?

Your research content will be published on a dedicated, permanent page in the Research section of the Eco-Business news platform under ESG Intelligence.