Understanding ISO 19011:2011 - Guidelines for auditing management systems

1-Day Training Programme for all Management Systems Auditors

ISO 19011:2011 (published on 11-11-2011) provides guidance on auditing management systems, including the principles of auditing, managing an audit program and conducting management system audits.

It also provides guidance on the evaluation of competence of individuals involved in the audit process, including the person managing the audit program, auditors and audit teams.

Its intended users include auditors, audit team leaders, audit program managers, organizations implementing management systems, and organizations needing to conduct audits of management systems for contractual or regulatory reasons.


What are the changes within ISO 19011:2011?

  1. Scope
  2. Informative references
  3. Terms and definitions
  4. Principles of auditing
  5. Managing an audit programme
  6. Performing an audit
  7. Competence and evaluation of auditors

Understand the discipline specific knowledge and skills of auditors, including:

  • Transportation safety management
  • Environmental management (ISO 14001)
  • Quality management (ISO 9001)
  • Records management
  • Resilience, security, preparedness and continuity management (ISO 22301)
  • Information security (ISO/IEC 27001)
  • Occupational health and safety (OHSAS 18001)

Who should attend

Top Management, Management Representatives (MR), ISO Auditors (QMS, EMS, OH&S, BCM, ISMS and other management systems)


Intensive 1-day Lecture and sharing of knowledge on the just released ISO 19011:2011 on “Guidelines for auditing management systems”.

Event Profile:

Date: December 10, 2013

Time: 9:00am to 5:00pm

Venue: Training Centre at Yio Chu Kang MRT, Singapore

Fee: SGD 350.00/pax


Soh Beng Hock’s Profile

SOH BENG HOCK, ACT – Auditor, Consultant, Trainer. Started as an ISO Consultant since 1992-2013 (21 years).

Mr Soh Beng Hock (born 1961), quality and environmental management systems consultant, graduated with a Physics degree from the National University of Singapore (NUS) in 1984. Gathered a wealth of experience in quality assurance and quality management system in 5 countries, as well as the environmental management system in 2 countries.

He started his career as a process engineer with SGS-Thomson in Malaysia in 1984 and subsequently, he joined PCI Limited in Singapore as a quality engineer. Mr Soh then spent four years with Philips Singapore as a QA engineer in their RF/TV Tuner factory.

Prior to forming his own company, TIJ Consultants in Malaysia in January 1997 and in Singapore in February 1999, he was with Asian Business Consultants for 3 years as consultant and later as Country Manager (Singapore) in ISO 9000 & ISO 14000. Mr Soh was the QA Manager with Armstrong Industries, where he was responsible for the successful installation of ISO 9000 Quality Management System managing the project as Internal Consultant, Trainer, and Project Manager.

The different industries where he has carried out various stages of consultancy, training or auditing work for ISO 9000:

  • Industry
  • Companies
  • Categories
Manufacturing >28, 8 areas
Construction >18, 9 areas
Design >12, 4 areas
Service >22, 8 areas in 4 countries - Malaysia, Singapore, Australia as well as New Zealand.

Trained for 1-month of March 1999 in Stockholm, Sweden in Advanced ISO 14000 EMS by SIS Forum AB (Swedish Standards Institution) to provide Environmental Management System consultancy and training. Mr BH Soh was one of the pioneer in ISO 14000 to help a Sanyo company Singapore in Singapore to achieve the coveted ISO 14001 certification in 1996.

In the past, served as a Certification Auditor in conducting ISO 9000 Certification Audit for six certification bodies to audit in 4 countries - Malaysia, Singapore, China, Vietnam.

Fluent in English and Bahasa Malaysia, he also communicates in Mandarin and Hokkien and able to reach a wide spectrum of audience.

Dedicated to the promotion and installation of quality and environmental management systems (ISO 9000 and ISO 14000 respectively), Mr Soh combines his practical background in a wide variety of industries with his well-developed interpersonal relationship skills.

Current Work with TIJ & Associates 5S-Housekeeping
  • Malaysia, Singapore - ISO 9000
  • Malaysia, Singapore - ISO 14000
  • Malaysia Singapore - Beyond ISO 9000 Quality Issues - Malaysia Singapore

Other short-term work includes public or in-house training, ISO 9000 certification audits, 5S Housekeeping Audits, ISO 14000 Audits, OHSAS 18001 Audits, Organic Food Audits.


Sponsor/exhibitor contact

Mr BH Soh
[javascript protected email address]

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