The retail experience is changing and what you need to know to design, develop or operate in this space is changing too. Purchasing is no longer confined to the hours of business, nor is it constrained to the physical space of a plaza, mall or high street. The aftermath of tumultuous times in our economic history have made consumers more price-conscious and today’s retailer is forced to compete with online vendors who have unshackled themselves from flashy store frontage overheads and invaded the lounge rooms and smart phones of Australian consumers. But is the in-store experience really on death’s door, or does the shop simply need to evolve with the sensibilities of the shopper?
Join us on Tuesday 17 June 2014 as we bring Australia’s most innovative retailers, designers, consultants and researchers together to explore the evolution of Australian retail, the challenges, the opportunities and how a sustainable approach to our retail assets could be the answer to rising overheads and a much needed boon to a sector in need of a shake-up.
Bricks vs clicks
In this session we explore how Australia’s adoption of online shopping looks in comparison to international trends and how this is likely to change over time.
- Mark Dougan, Managing Director, ANZ, Frost & Sullivan
The reinvention of retail
Join some of Australia’s most prominent retail centre owners and developers as we examine the strategies they are undertaking to reinvent their assets to ensure their long term viability. Our panel will comment on where they see the future of retail and how they are adjusting their centres and business strategy in light of changing consumer preferences from the CBD to the suburbs?
- Samuel Curry, General Manager Retail Services, ISPT
- Colonial First State - Speaker TBA
- Final speaker TBA
The experience of visiting a supermarket, lifestyle retailer or a retail bank differ greatly, yet these retail segments are facing up to changing expectations from consumers, shareholders, staff as well as the challenge of both local and international competition. Staying ahead of the competition, being true to your brand and actually doing well by doing good is easier said than done. Three progressive retailers talk to us about why they are working with Green Star to deliver on their sustainability goals and corporate strategy.
- Nicola Murphy, Manager, Environmental Sustainability, NAB
- Tim Loftus, Sustainability and Community Manager, Kathmandu
- Holly Angell, Head of Sustainability and Energy, Coles
How does Green Star work for retail?
Retail centres, one off stores, multiple stores. There is a Green Star tool for each and every one of these scenarios. Jorge Chapa, Executive Director of Green Star Technical Development and Operations provides an insight into how Green Star can not only work with your retail requirements but enhance your business outcomes.
Moderator: Robin Mellon, Chief Operating Officer, GBCA