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Market research assistant

South Pole is an energetic, global company offering comprehensive sustainability solutions and services. With offices spanning all six continents, we strive to create a sustainable society and economy that positively impacts our climate, ecosystems and developing communities. With our solutions we inspire and enable our customers to create value from sustainability-related activities.

Our Marketing and Communications team are the key ambassadors of our corporate brand. From overseeing the way in which we approach our clients and showcase our products and services, to positioning South Pole as a global thought leader in the fight for climate action, we sharpen and strengthen our brand positioning and multiply our impact in the market through our strong value proposition. If you are a smart, ambitious and dynamic professional with a strong passion to make a real difference in the fight against climate change, the below position may be right for you!

Job summary:

As a Market Research Assistant, you will support the preparation and data collection of our manifold marketing campaigns showcasing our suite of sustainability solutions to different target audiences. You will drive the process of identifying and researching our target audiences. For our defined market research activities you will screen the potential targets and update our CRM system with Salesforce and Pardot on a daily basis. You will support our research and campaign team in setting up target lists needed for the implementation of campaigns. You will monitor market research success and conduct background research on identified target leads to optimally prepare our key account/business development team for making client contact. This is a challenging position requiring an enthusiastic and dynamic professional who has some previous experience in market research, CRM software, campaigns, digital media, or database research. If you are passionate about helping to save the climate as part of your daily work, then we’re looking for you!

Main tasks & responsibilities:

  • Market research, competitor analysis
  • Support the implementation marketing campaigns with a focus on lead generation for new and existing products in a cross cutting, integrated manner
  • Conduct internet based market research to identify contact details of potential leads
  • Update our CRM system on a daily basis
  • Research background information about identified leads so as to brief the key account/business development team ensuring they are up to speed for directly approaching potential clients
  • Closely work with Salesforce
  • Research background information about identified leads so as to brief the key account/business development team ensuring they are up to speed for directly approaching potential clients


  • University degree in Sustainability, Environmental Sustainability, or other related degree
  • 1-2 years of experience in online market research and CRM and digital marketing
  • Prior experience in customer relationship management, using platforms such as SugarCRM, Salesforce, Pardot
  • Good English language skills, both written and oral
  • Excellent skills in handling CRM related data in Excel and other eligible software
  • Passion for environmental issues and understanding of sustainability, CSR and related topics
  • Ability to work in an interdisciplinary and intercultural team as well as independently
  • Nationals or passport holder of Indonesia

What we offer:

At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer, we are a Team. South Pole does not just offer people a job, we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic, international and fast-growing organisation.

We’re a planet of 7.5 billion unique and different people. We all have a contribution to make and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, national origin, marital status or disability. Our recruitment is decided on the basis of qualifications, merit and business need.

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